The first time you withdraw cash from your HelloGold account, you will need to: Enter the amount you want to withdraw Enter your bank name and account number Take a photo of a recent bank statement with your name, bank name and account number shown Confirm your cash withdrawal order For security purposes, we cross check […]
It can take up to 3-5 working days for the banks to transfer the money back into your account.
For now, you can only transfer your money through our selected Malaysian banks. We currently do not offer any international transfers from non-Malaysian banks or financial institutions. Click here to see the list of banks we accept.
No. If you’re the HelloGold account holder, the name used for your chosen bank account needs to be an exact match with your name registered with your HelloGold account. This is a bank requirement and it is needed to process any transaction.