Market closed prices

In instances where the global bullion market does not operate (such as during weekends & some public holidays), the spread between the buy and sell prices which is determined and imposed by our gold suppliers is typically wider than the spread during the weekdays.

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What is a spot price?

The spot price of gold is the current price of gold that can be bought or sold. The spot price is based on the unfabricated form of gold or silver before it is poured into a bar, or struck as a coin.

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What is a sell price?

A sell price is the price that a prospective seller is willing to sell an asset for, such as gold. Also known as an ask price. The difference between buy price and sell price is called the “spread”.

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What is a buy price?

A buy price is the price that a prospective buyer is willing to pay for an asset, such as gold. Also known as a bid price. The difference between buy price and sell price is called the “spread”.

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What is ‘market premium’?

There are other factors that can also impact the price offered for physical gold which results in a premium or a discount to the global spot market. We can call this ‘market premiums’. Factors that drive market premiums Market premiums are not as stable and predictable as normal premiums and are driven by factors such […]

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How does the bullion spot market operate?

As with other commodities, the market price of gold is mainly determined by supply and demand of both physical gold as well as non-physical gold (e.g. cash-settled, derivatives, futures trades). The gold spot price is continuously changing, depending on the supply and demand of each geographical market (London, Shanghai, New York, etc). Normally, HelloGold sets […]

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Processing Fee

Processing Fee is RM1.20 if you buy gold through online banking. Processing Fee is RM0.00 if you buy gold through Boost wallet. Processing Fee is RM0.00 if you buy gold through Touch ‘n Go wallet.

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Administrative Fee

We charge an annual administrative fee of 2% to keep your gold safe and secure. The fee is calculated daily and charged on a monthly basis. Should you sell your gold before the monthly charge period, your fee will be calculated based on the number of days you held your gold with us.

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Redemption Fee

The fees for redemption varies based on the weight of gold you redeem and includes administration, shipping and insurance services. Once calculated, the fees will be deducted from your gold account.

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