Add Cash Processing Fee

Add Cash Processing Fee is RM1.20 if you add cash through online banking. Add Cash Processing Fee is RM0.00 if you add cash through Boost wallet.

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Buy and Sell Transaction Fees

Up to 2% of the value of your transaction. You will be able to check the buy and sell transaction fees before confirming your transaction. The Transaction Fee is a charge related to the ongoing administrative, maintenance and developmental costs of our platform.

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Administrative Fee

We charge an annual administrative fee of 2% to keep your gold safe and secure. The fee is calculated daily and charged on a monthly basis. Should you sell your gold before the monthly charge period, your fee will be calculated based on the number of days you held your gold with us.

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Redemption Fee

The fees for redemption varies based on the weight of gold you redeem and includes administration, shipping and insurance services. Once calculated, the fees will be deducted from your gold account.

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Weekend Buy and Sell Prices

Our weekend gold prices are different. This is because the International gold market is closed on weekends, that means it is more expensive for HelloGold to remain open for business. Here are our weekend rates: Buy – 2% higher than on weekdays Sell – 2% lower than on weekdays

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