When a gift has been sent, you will be notified that you have 24 hours to accept the gift before it expires. Select the “Transfer” icon at the top-right corner of your Dashboard on Android or the navigation bar at the bottom of screen on iOS Select “Accept Now” in the Transfer Dashboard Select the gift […]
When you send a gift on HelloGold, you are transferring to the recipient the ownership of the amount of gold you wish to gif to the recipient Select the “Transfer” icon at the top-right corner of your Dashboard on Android or the navigation bar at the bottom of screen on iOS Select the amount of […]
No. Your gift will be denominated in grams of gold. Both you and your recipient will be able to see the exact RM value of gold based on the current gold prices.
For the moment, you can only send gifts to other HelloGold account holders. You will need to ensure the email address you send to is the email address they use for their HelloGold account.
The minimum amount to gift is 0.001g of gold per transaction. The maximum amount to gift is up to 10g of gold per day subject to availability of sufficient gold balance in your HelloGold account.
Once your gift has been sent, the recipient has 24 hours to accept the gift. If the recipient does not accept the gift within this time, the golden gift will automatically be returned to you and added back to your HelloGold account.
The management fee will be deducted from the sender’s account. Should you gift your gold before the monthly charge period, your fee will be calculated based on the number of days you held your gold with us. When the golden gift is accepted: The recipient will receive the gifted amount of gold and the management […]
For recipients who do not have a HelloGold account, we will ask you if you would like to send an invitation to your intended recipient to sign up for an account. Once they have completed their registration and their account has been approved, you will then only be able to gift them gold.
When you send a gift on HelloGold, you are transferring the ownership of the amount of your gold you wish to gift from your HelloGold account to the recipient’s HelloGold account. When they accept the gift, the recipient may then choose to redeem physical gold and the associated redemption charges will apply to them.
The gift cannot be cancelled or withdrawn once you have entered the OTP to confirm sending it.
If you do not wish to accept a gift, do not click on the “Accept Now” button and wait for the gift to expire. The gift will then be returned to the sender automatically.
The gift will expire in 24 hours after the time of sending and will be returned to the sender automatically. The recipient will not be able to accept the gift after it expires. However, the sender can resend the gift to the recipient.
Once a gift has been sent, it cannot be revoked. Confirmation screens are put in place with the request of OTPs to ensure you are certain of the person you wish to gift to. Please thoroughly check the email you wish to send to before confirming your request.