How do I accept a gift?

When a gift has been sent to you will be notified that you have 24 hours to accept the gift before it expires. Select the “Gifting” icon at the top-right corner of your Dashboard on Android or the navigation bar at the bottom of screen on iOS Select “Accept Now” in the Gifting Dashboard Select the […]

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How do I send a gift?

When you send a gift on HelloGold, you are transferring to the recipient the ownership of the amount of gold you wish to gif to the recipient Select the “Gifting” icon at the top-right corner of your Dashboard on Android or the navigation bar at the bottom of screen on iOS Select the amount of […]

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Can I send a gift in RM?

No. Your gift will be denominated in grams of gold. Both you and your recipient will be able to see the exact RM value of gold based on the current gold prices.

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Whom can I send a gift to?

For the moment, you can only send gifts to other HelloGold account holders. You will need to ensure the email address you send to is the email address they use for their HelloGold account.

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How is the management fee charged?

The management fee will be deducted from the sender’s account. Should you gift your gold before the monthly charge period, your fee will be calculated based on the number of days you held your gold with us. When the golden gift is accepted: The recipient will receive the gifted amount of gold and the management […]

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How do I reject a gift?

If you do not wish to accept a gift, do not click on the “Accept Now” button and wait for the gift to expire. The gift will then be returned to the sender automatically.

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