HelloGold Smart Saver is offered to encourage people to save in gold at the lowest daily price over a specific period of time to assist them to reach their desired savings goal.
We look at the lowest price of the each working day (00:00:00 to 23:59:59) and we commit to executing your purchase at the lowest daily price for your Smart Saver account. Your purchase will be executed between 00:00:00 to 02:00:00 of the following day.
HelloGold Smart Saver is a simple way of setting your own goal and deciding how fast you want to get there. All you need to do is: 1) Select your desired goal; and 2) Commit to a monthly amount of money you would like to save. Each time you add funds to your Smart Saver […]
There is a fixed term of 12 months but customers may opt to exit during the duration of the term at no cost.
The minimum monthly contribution is RM30.00.
No additional fees will be charged when you set up a HelloGold Smart Saver account. The buy gold transaction fee and management fee will remain the same for gold purchased through your Smart Saver account.
The steps are as follows: 1) Tap on the your saving goal icon on the homepage. 2) Click on “Fund your goal” from the menu. 3) The amount to fund is based on the monthly contribution amount you entered during enrollment. 4) Confirm your transaction and you are set to reach the next milestone of […]
The steps are as follows: 1) Tap on the HelloGold Smart Saver banner on the homepage. 2) Select your savings goal. 3) Enter the amount of your monthly contribution in order to achieve your own goal in the next 12 months. 4) Upon funding your goal, HelloGold will start buying gold on your behalf on […]
Right now, you can set up only 1 Smart Saver goal at a time. Should there be any changes to this, we will inform our customers.
The term shall halt until you make your next payment. In order to achieve your goal in 12 months, we advise you to make your payment promptly before the payment is due. You are able to make payment 7 days prior to the payment due date.
Upon executing the first purchase of gold after you have funded your goal, we will send you a notification email. There will not be anymore emails sent during the term until you complete your next funding. You may log in to the app to check the progress of your Smart Saver account.
I just funded RM100 to my HelloGold Smart Saver but I still see 0 gram of gold in my HelloGold Smart Saver account?
The first purchase is made after the end of the working day upon enrolment. However, you must also ensure that your HelloGold Smart Saver account is funded promptly every month in order for the auto-execution of the gold purchase to happen.
The steps are as follows: 1) Tap on the your saving goal icon on the homepage. 2) Click “Cancel Smart Saver” from the menu. 3) Confirm your cancellation. 4) Enter the OTP which is sent to the phone number you used to register to your HelloGold account. 5) If you have remaining cash and gold […]
If you wish to change your goal you may either wait until the term is completed or cancel your existing HelloGold Smart Saver goal and start a new goal.
Yes, you may change the amount that you want to save in your Smart Saver account every month. Please note that the funds added to your Smart Saver account cannot be withdrawn unless you cancel or complete the term of your Smart Saver plan.
In order to sell, send or redeem the gold in your Smart Saver account, you will need to either wait until the term is completed or cancel your HelloGold Smart Saver account. Upon completion or cancellation, the gold which was bought in your Smart Saver account shall be automatically transferred to your main HelloGold account. […]
Upon completion of the saving term, the amount of gold bought shall be automatically transferred to your main HelloGold account.