You may login using your password. Once you’ve logged in successfully, go to your Profile > Settings > Login Preferences. Reset PIN by toggling OFF and then ON. Now you can set up a new PIN.
You will have 3 attempts at login. If you’ve entered the incorrect PIN more than 3 times, your PIN will be disabled and you can ONLY login to HelloGold app using your password.
Go to Settings Under “Login Preferences” Toggle PIN to enable Key in 6 digit numbers Confirm by retyping the 6 digit numbers Setup complete
PIN access allows you to login to the HelloGold app using a personalised 6 digit code without having to use your 8 character combination password.