To add cash using online banking, you need to have a Malaysian bank account with internet banking access. 1. Enter the amount of cash you want to add and click to select payment method. 2. Select “Online banking” as your add cash payment option. 3. Select your preferred bank, enter your email (optional) and click on […]
You may add cash to your HelloGold account through online banking (FPX) or using your Boost e- wallet. To learn more about Boost, head over to their FAQ here.
To add cash using your Boost e-wallet, you need to have a Boost e-wallet registered using the same mobile number you used for your HelloGold account registration. 1. Go to “Add Cash” and enter the amount of cash you want to add. 2. Select “Boost” as your top-up payment method. 3. Log in to your Boost wallet […]
You may top up your HelloGold account using debit/credit card if you have a Boost e-wallet. Simply top up your Boost e-wallet using your debit/credit card and then proceed to add cash to your HelloGold account using your Boost e-wallet. You may download and register for a Boost e-wallet through the following links: iOS: https://itunes.apple.com/my/app/boost/id1235987570?mt=8 […]
The transaction can take up to 1 working day to complete, depending on bank processing times.
You can top up from the following banking institutions: 1. Affin Bank 2. Alliance Bank 3. Ambank 4. Bank Islam 5. Bank Muamalat 6. Bank Rakyat 7. CIMB Bank 8. Hong Leong Bank 9. HSBC Bank 10. Kuwait Finance House 11. Maybank 12. OCBC Bank 13. Public Bank 14. RHB Bank 15. Standard Chartered 16. […]
The minimum add cash amount is RM1.00 and you can start buying with as little as RM1.00 worth of gold.
Yes. Your online security is very important to us and we have taken all necessary measures to secure your gold.
There is a combined add cash and withdrawal limit of RM30,000 per day for each individual user. The FPX maximum limit is RM30,000 per transaction. This limit is subject to your internet banking withdrawal limit with your bank, whichever is lower.
All add cash instructions are taken as final and are non-refundable. If you would like your money back, you can select “Withdraw Cash” in the app to return your money to your bank account.
No. We do not accept interbank transfers. You can only add cash to your account via the HelloGold app.
This is to secure our customer’s funds and to prevent financial fraud or money laundering activities.