To top up using online banking, you need to have a Malaysian bank account with internet banking access. 1. Select “Online banking” as your top up payment option. 2. Enter the amount you want to top up. 3. Select your preferred bank, enter your email (optional) and check to the agree to the terms and conditions […]
You may top up your HelloGold account through online banking (FPX) or using your Boost e- wallet. To learn more about Boost, head over to their FAQ here.
To top up using your Boost e-wallet, you need to have a Boost e-wallet registered using the same mobile number you used for your HelloGold account registration. 1. Select “Boost” as your top-up payment method. 2. Enter the amount you want to top up. 3. Log in to your Boost wallet to authorize the payment.
You may top up your HelloGold account using debit/credit card if you have a Boost e-wallet. Simply add money to your Boost e-wallet using your debit/credit card and then top up your HelloGold account using your Boost e-wallet. You may download and register for a Boost e-wallet through the following links: iOS: https://itunes.apple.com/my/app/boost/id1235987570?mt=8 Android: https://play.google.com/store/apps/details?id=my.com.myboost&hl=en
The transaction can take up to 1 working day to complete, depending on bank processing times.
You can top up from the following banking institutions: Affin Bank Alliance Bank Ambank Bank Islam Bank Muamalat Bank Rakyat CIMB Bank Hong Leong Bank Maybank OCBC Bank Public Bank RHB Bank Standard Chartered UOB Bank
The minimum top up amount is RM 1.00 and you can start buying with as little as RM1.00 worth of gold.
Yes. Your online security is very important to us and we have taken all necessary measures to secure you and your gold.
There is a combined top up and withdrawal limit of RM30,000 per day for each individual user. The FPX maximum limit is RM30,000 per transaction. This limit is subject to your internet banking withdrawal limit with your bank, whichever is lower.
All top up instructions are taken as final and are non-refundable. If you would like your money back, you can select “Withdraw” in the app to return your money to your bank account.
No. We do not perform interbank transfers. You can only top up your account from the HelloGold app.
This is to secure our customer’s funds and to prevent financial fraud or money laundering activities.