Topping up your HelloGold account involves using the Financial Process Exchange (FPX) bank transfer within the HelloGold App. Enter the amount you want to top up Confirm the amount. You will then be directed to process the transaction via online banking. Select your banking institution. Input your bank details to confirm payment. Here’s our tutorial […]
The transaction can take up to 1 working day to complete, depending on bank processing times.
You can top up from the following banking institutions: Affin Bank Alliance Bank Ambank Bank Islam Bank Muamalat Bank Rakyat CIMB Bank Hong Leong Bank Maybank OCBC Bank Public Bank RHB Bank Standard Chartered UOB Bank
The minimum top up amount is RM 1.00 and you can start buying with as little as RM1.00 worth of gold.
Yes. Your online security is very important to us and we have taken all necessary measures to secure you and your gold.
The only limit is the top up amount, which is minimum RM1.00. There is no other limit imposed by HelloGold, however there maybe limits imposed by external parties such as your bank or the transfer platform* we use. * The FPX maximum limit is RM30,000 per transaction. This limit is subject to your internet banking […]
All top up instructions are taken as final and are non-refundable. If you would like your money back, you can select “Withdraw” in the app to return your money to your bank account.
No. We do not perform interbank transfers. You can only top up your account from the HelloGold app.