Just follow these steps to submit your claim:

  1. Login to your Senang portal at https://www.senangpks.com.my/make_claim
  2. Select the appropriate incident type, related to your claim
  3. Enter the amount that you wish to claim
  4. Upload the relavent documents required for the claim
  5. Include additional details of the claim such as how and when the incident happened.
  6. Submit your claim. Your claim will be registered within 3 working days and you will receive a claim reference number. Your payment of claim will be 7 working days from the date of claim approved subject to complete documentation and claim approval. This timeline is dependant based on the types of scenarios and other factors.

Alternatively, you could also submit your claim by sending an email to Senang at [email protected]