When you send gold using HelloGold app, you are transferring the ownership of the amount of gold you wish to transfer to the recipient. The recipient must have a valid HelloGold account.

1. Tap on the “Transfer Gold” button from the menu.
2. Enter the recipient’s email address.
3. Select the amount of gold you would like to transfer in grams.
4. Send a short message to the recipient (optional).
5. Enter the OTP to confirm your transfer request.

The recipient will be notified and will have 24 hours to accept the transfer before it expires. The gold would be returned to you if the recipient does not respond within 24 hours.